Effective Date: June 8th, 2026
Last Updated: June 8th, 2026
1. Introduction
Dollys Animal Clinic ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you interact with our services, website, or SMS messaging program.
2. Information We Collect
We may collect the following categories of personal information:
Contact Information
- Name
- Email address
- Mailing address
- Phone number
Transaction Information
- Records of products or services you have purchased or inquired about
Communications Data
- Messages you send to us
- Customer support interactions
- Feedback
Technical Data
- IP address
- Browser type
- Device identifiers
- Usage analytics collected via cookies or similar technologies
SMS/Text Messaging Data
- Your mobile phone number
- Your consent to receive text messages from us
3. How We Use Your Information
We use the information we collect to:
- Provide, operate, and improve our products and services
- Send you transactional, operational, or promotional communications you have requested
- Respond to your inquiries and provide customer support
- Comply with applicable legal obligations
- Protect the security and integrity of our services
4. SMS / Text Messaging Consent & Data
All of the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
When you opt in to receive SMS or text messages from Dollys Animal Clinic, we collect your mobile phone number and your express written consent.
This opt-in data and consent information will not be shared with, sold to, or purchased by any third party or affiliate for marketing or promotional purposes under any circumstances.
5. Sharing of Information
We do not sell, rent, or trade your personal information.
We may share your information only in the following limited circumstances:
Service Providers
- Trusted vendors who assist us in operating our business (e.g., cloud hosting, payment processing), bound by confidentiality obligations.
Legal Requirements
- When required by law, court order, or governmental authority.
Business Transfers
- In connection with a merger, acquisition, or sale of assets, with notice provided to you.
Mobile information and opt-in consent will not be shared with third parties or affiliates for marketing or promotional purposes.
6. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance your experience.
You can control cookie preferences through your browser settings. Disabling cookies may affect some website functionality.
7. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes described in this policy or as required by law.
SMS opt-in and consent records are retained in accordance with carrier and regulatory requirements.
8. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access, correct, or delete your personal information
- Opt out of certain data uses or marketing communications
- Request data portability
- Lodge a complaint with a supervisory authority
To exercise these rights, contact us at:
Email: dollysanimalclinic@yahoo.com
Phone: (305) 967-8031
9. Security
We implement reasonable administrative, technical, and physical safeguards to protect your information.
No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
10. Children's Privacy
Our services are not directed to individuals under the age of 13.
We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
We will notify you of material changes by posting the updated policy on our website with a revised effective date.
12. Contact Us
If you have questions about this Privacy Policy, please contact:
Dollys Animal Clinic
2713 SW 142nd Ave,
Miami, FL 33175
Email: dollysanimalclinic@yahoo.com
Phone: (305) 967-8031
